At Tijon Pensacola, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website, our booking system, and our services.
1. Information we collect
To provide a secure and seamless experience, we may collect the following types of information:
- Personal details: Your name, email address, phone number, and address for identification and communication purposes.
- Payment data: Card details are entered into Square’s secure payment form and processed by Square. We do not see or store your full card number.
- Website usage data: Details about your interaction with our website, such as your IP address, browser type, and device details.
- Identity verification information: To enhance security and ensure compliance with our Know Your Customer (KYC) standards, we may collect your address and date of birth as part of our efforts to verify your identity and protect against fraudulent activities.
- Scanned ID: We may scan and securely store a copy of your government-issued photo ID to verify identity, prevent fraud, and comply with KYC requirements.
2. How we use your information
We use the information collected to:
- Verify your identity and protect against fraudulent activities.
- Process your bookings and deliver requested services.
- Respond to inquiries and provide customer support.
- Enhance and personalize your experience with our services and website.
3. Understanding KYC (Know Your Customer)
KYC, or Know Your Customer, is a process designed to verify the identity of customers. This is an essential step to prevent fraud, ensure ethical standards, and comply with legal requirements. By confirming your provided information, we can offer you a secure and trustworthy experience.
4. Sharing your information
We value your trust and do not sell or rent your personal data. However, we may share your information with:
- Square: To process your card payment.
- Trusted service providers: Third-party partners who help us run our booking system and send your confirmations and reminders, such as website and database hosting and email and text message delivery.
5. Protecting your data
Your security is a top priority. We take appropriate measures to protect your data from unauthorized access and breaches. Card payments are processed by Square and follow Square’s security and privacy standards.
6. Your rights
Depending on your location, you may have rights regarding your personal data, which include:
- Accessing, correcting, or deleting your information.
- Restricting or objecting to how your data is processed.
- Filing a complaint with the relevant data protection authority.
7. Cookies and tracking technologies
To improve your online experience, we use cookies and similar technologies. You can adjust your browser settings to manage or disable cookies as per your preference.
8. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check back periodically to stay informed about how we handle your data.
9. Contact us
If you have any questions or concerns about this Privacy Policy or the way your data is handled, feel free to get in touch with us: Email: pensacola@tijon.com Phone: 850-361-8442